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Bepanthen Plus Antiseptic Cream 30g

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Shipping Options
POSLAJU / GDEX Delivery / NinjaVan / Best Express


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Bepanthen Plus Antiseptic Cream 30g

RM 12.00 RM 16.30 26% OFF

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Bepanthen Plus Antiseptic Cream 30g

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Bepanthen Plus Antiseptic Cream 30g
Ref No   112405EA
44 Ratings 98 Sold
RM 12.00 RM 16.30 26% OFF
with Minimum Spend of RM100
Buy 1 get 12 member points.

Shipping Options
POSLAJU / GDEX Delivery / NinjaVan / Best Express


Email to:

[email protected]

* Actual Packaging May Vary Due To Product Enhancement

Clean wound and surrounding skin and apply Bepanthen First Aid liberally to the affected area, ensuring cream completely covers wound. Application may be repeated if necessary. In the case of minor burns, immediately apply cold water for at least 20 minutes prior to applying Bepanthen First Aid cream. For the first aid treatment of minor burns only. Seek medical advice for serious burns.


1) BIG Pharmacy reserves the rights to cancel any orders if the product is not available for any reasons. We will notify you if that is the case and return any payment that you have made. Refund will be credited into your credit card or bank account depending on the period of time your financial institution required to arrange for the refund.

2) You are not allowed to cancel the order once an order confirmation email is issued and/or the parcel has been collected by courier rider. 



3) You shall examine the goods immediately upon receiving for any deficiencies and/or damages. Claims (if any) must be lodged via our customer service email at [email protected] within 7 days upon receiving, otherwise we reserve the rights to reject the claim. 

4) Upon confirmation of the Return/Refund item, customer is required to send back the product using the consigment note provided by our customer service.

5) You shall be responsible for the risks and condition of the product to be returned until it is received by us. We shall hold no liability for any loss or damage to the product prior to the product received by us. You are advised to pack the product safely to prevent any loss or damage to the product or its box or its original packaging.

6) Exchange of the product or refund for the product can be arranged for the following reasons:

  • If the products delivered is in damaged or defective condition: or
  • If the products is near expiry or expired; or
  • If the product is different from the order delivered. Products for return or refund shall be returned in its original condition, quantity and packing as it first delivered to customer together with proof of purchase.
  • You contacted our customer service to report on the products within 7 days of receiving the goods.

7) We will inspect the returned product upon return by you. If one or more of the conditions in clause 5 above is fulfilled, you are entitled to choose between an exchange of the product if the product is available in our stock, or for a refund to be made to you through your payment account (credit card/debit card/bank account), within 30 days from the approved return date.

8) Products/Items that are classified under medical devices, disposable items, one time used items are strictly not exchangeable or returnable for hygienic purposes.

9) Good returned for a refund shall be refunded at the price which you had paid at the point of ordering.

10) If a product which was ordered and invoiced is not included in the delivery, we shall either refund you the value of the product or replace the product. 

11) If any product(s) which was not included in your order was delivered to you, we shall collect the product from you.

12) If you have been charged for a product which has not been delivered, we shall refund you the value of the product as originally charged to you. 

13) Promotion/Sale items and purchases made with discount coupons are non-refundable nor exchangeable.


 If you wish to seek further information or assistance, kindly email our e-commerce platform customer service at [email protected]

Customer Reviews
jessiewls 5 of 5 Rates!
Posted: Sunday 03 January, 2021
adeline2240 5 of 5 Rates!
Packaging is good but delivery took 13 days to reach.
Posted: Tuesday 22 December, 2020
izzolution 5 of 5 Rates!
Posted: Thursday 10 December, 2020
ylcjulia 4 of 5 Rates!
Shipping is a bit slow but products was proper wrapped. Disappointed with J&T services, they put my products in the rain without noticing me.
Posted: Friday 20 November, 2020
raufsan2 5 of 5 Rates!
Posted: Thursday 19 November, 2020
mohdfirdouse 5 of 5 Rates!
Posted: Thursday 08 October, 2020

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