* Actual Packaging May Vary Due To Product Enhancement

2 x BIOGREEN O'Young Collagen Drink 400g O?Young collagen drinks is made up of organic and natural ingredients, processed by organic fermentation method which greatly enhances the nutrition to replenish and nourishes skin complexion for visibly younger-looking skin. Benefits Strengthen skin base and improve moisture and cell rejuvenation. Accelerate skin's metabolism and elasticity. Firm up skin and prevent saggy skin. Delay ageing. Brighten dull skin complexion. Promote healthy grow of hairs and nails. Improve internal organ health, from inner shine to outer bright. Recommended For ?Those with low skin metabolism ?Stressed individuals, those who sleep late and people with unhealthy diets ?Those who suffer from sagging skin, dry skin, dull complexion and other aging skin problems ?Those who work in air-conditioned rooms ?Post-delivery and lactating mothers Product Details Suggested Serving Mix 2 heap tablespoons (30g) O'Young with 200ml warm water (avoid hot water), 2-3 times a day Ingredients Linden Leaf Powder, Organic Oat*, Organic Spirulina (Certified Organic by USDA and ECOCERT), Organic Soya Protein*, Black Bean Powder, Alfafa Powder, Spinach Powder, Cabbage Powder, Soya Lecithin (NON-GMO), Brown Rice, Flax Seed, Pumpkin Seed, Black Sesame, Broccoli, Carrot, Burdock Root, Walnut, Shiitake Mushroom, Psyllium Husk, Dioscoreae Rhizoma (*Certified Organic by USDA and OTCO) Storage Condition Please keep in cool, dry place. Avoid direct sunlight. Best Before Products received are at least 10 months from expiry date due to the absence of artificial preservatives. Applicable Return Policy (Description) Please refer to the Return Policy for further information.

 CANCELLATION

1) BIG Pharmacy reserves the rights to cancel any orders if the product is not available for any reasons. We will notify you if that is the case and return any payment that you have made. Refund will be credited into your credit card or bank account depending on the period of time your financial institution required to arrange for the refund.

2) You are not allowed to cancel the order once an order confirmation email is issued and/or the parcel has been collected by courier rider. 

RETURN / REFUND

3) You shall examine the goods immediately upon receiving for any deficiencies and/or damages. Claims (if any) must be lodged via our customer service email at [email protected] within 7 days upon receiving, otherwise we reserve the rights to reject the claim. 

4) Upon confirmation of the Return/Refund item, customer is required to send back the product using the consigment note provided by our customer service.

5) You shall be responsible for the risks and condition of the product to be returned until it is received by us. We shall hold no liability for any loss or damage to the product prior to the product received by us. You are advised to pack the product safely to prevent any loss or damage to the product or its box or its original packaging.

6) Exchange of the product or refund for the product can be arranged for the following reasons:

• If the products delivered is in damaged or defective condition: or
• If the products is near expiry or expired; or
• If the product is different from the order delivered. Products for return or refund shall be returned in its original condition, quantity and packing as it first delivered to customer together with proof of purchase.
• You contacted our customer service to report on the products within 7 days of receiving the goods.

7) We will inspect the returned product upon return by you. If one or more of the conditions in clause 5 above is fulfilled, you are entitled to choose between an exchange of the product if the product is available in our stock, or for a refund to be made to you through your payment account (credit card/debit card/bank account), within 30 days from the approved return date.

8) Products/Items that are classified under medical devices, disposable items, one time used items are strictly not exchangeable or returnable for hygienic purposes.

9) Good returned for a refund shall be refunded at the price which you had paid at the point of ordering.

10) If a product which was ordered and invoiced is not included in the delivery, we shall either refund you the value of the product or replace the product. 

11) If any product(s) which was not included in your order was delivered to you, we shall collect the product from you.

12) If you have been charged for a product which has not been delivered, we shall refund you the value of the product as originally charged to you. 

13) Promotion/Sale items and purchases made with discount coupons are non-refundable nor exchangeable.

 If you wish to seek further information or assistance, kindly email our e-commerce platform customer service at [email protected]