* Actual Packaging May Vary Due To Product Enhancement

4D Black Truffle Brightening & Anti-Oxidant Mask 30g

4D shape means a mask that not only covers your face but your neck, it contains two ear handles that can be handed onto your ear for a closer touch to your face during the facial process.  You no longer have to lie down and worry how the mask will fall off during the mask process and feel free to walk around.  4-dimension sheet with ear hanger provides lifting effect to increase the adhesion and excellent moisture absorption into the skin.

Product Description: A premium facial mask made of the finest natural elements, especially for uneven skin tone, aging and sagging complexion. Formulated with Truffle Extract, the mask improves skin from the signs of aging including wrinkles, fine lines, dark spots, and enlarged pores. Niacinamide (Vitamin B3) works to reduce the appearance of skin blemishes and congestion, along with strengthening moisture retention. Independent studies suggest that niacinamide is also an effective ingredient for brightening skin tone.  Other active ingredients include Acai Berry Extract and Hydrolyzed Collagen, tighten and lift up the skin to restore its youthfulness.

Product Specialty:

• Naturally-derived high adhesive mask: Soft and gentle feeling once placed on the skin as a sheet mask is made from 100% naturally derived bamboo extract.
• Natural grinding extraction: Natural plants are ground and extracted and then blended with moisturizing water-based ingredient

Main Ingredient: Truffle Extract, Niacinamide, Acai Berry Extract, Hydrolysed Collagen

Direction of Use:

1. After cleansing, apply the mask and hook the ear hook for face part, then hook the ear hook of chin part.
2. Leave for 10-15 minutes, gently massage for absorption, follow by normal regime.

Tip: Leftover essence can be used on any dry parts of the body

 CANCELLATION

1) BIG Pharmacy reserves the rights to cancel any orders if the product is not available for any reasons. We will notify you if that is the case and return any payment that you have made. Refund will be credited into your credit card or bank account depending on the period of time your financial institution required to arrange for the refund.

2) You are not allowed to cancel the order once an order confirmation email is issued and/or the parcel has been collected by courier rider. 

RETURN / REFUND

3) You shall examine the goods immediately upon receiving for any deficiencies and/or damages. Claims (if any) must be lodged via our customer service email at [email protected] within 7 days upon receiving, otherwise we reserve the rights to reject the claim. 

4) Upon confirmation of the Return/Refund item, customer is required to send back the product using the consigment note provided by our customer service.

5) You shall be responsible for the risks and condition of the product to be returned until it is received by us. We shall hold no liability for any loss or damage to the product prior to the product received by us. You are advised to pack the product safely to prevent any loss or damage to the product or its box or its original packaging.

6) Exchange of the product or refund for the product can be arranged for the following reasons:

• If the products delivered is in damaged or defective condition: or
• If the products is near expiry or expired; or
• If the product is different from the order delivered. Products for return or refund shall be returned in its original condition, quantity and packing as it first delivered to customer together with proof of purchase.
• You contacted our customer service to report on the products within 7 days of receiving the goods.

7) We will inspect the returned product upon return by you. If one or more of the conditions in clause 5 above is fulfilled, you are entitled to choose between an exchange of the product if the product is available in our stock, or for a refund to be made to you through your payment account (credit card/debit card/bank account), within 30 days from the approved return date.

8) Products/Items that are classified under medical devices, disposable items, one time used items are strictly not exchangeable or returnable for hygienic purposes.

9) Good returned for a refund shall be refunded at the price which you had paid at the point of ordering.

10) If a product which was ordered and invoiced is not included in the delivery, we shall either refund you the value of the product or replace the product. 

11) If any product(s) which was not included in your order was delivered to you, we shall collect the product from you.

12) If you have been charged for a product which has not been delivered, we shall refund you the value of the product as originally charged to you. 

13) Promotion/Sale items and purchases made with discount coupons are non-refundable nor exchangeable.

 If you wish to seek further information or assistance, kindly email our e-commerce platform customer service at [email protected]