About Us
ABOUT US

With the vision of striving to be Malaysia’s leading and most trusted pharmacy chain, Big Pharmacy, led by Mr Lee Meng Chuan and Mdm Lim Sin Yin, had disrupted the local pharmacy-retail industry since inception, grown from half of a single shop at Uptown Damansara in 2006 to now a chain with over 77 outlets in 2020.​

​Recruiting licensed pharmacists registered under Lembaga Farmasi Malaysia at every outlet enabled us to offer the utmost professional care for our customers, from dispensing medications to personalized healthcare services such as online doctors, online hearing aids treatment, online pharmacy and nutritionist/dietitian consultation to ensure our customers can get most effective advices in solving their problems.​

​On top of that, we have experienced nutritionists and dietitians on site to provide dietary advice and guidance on supplements based on customers health condition. Our customers’ trust and confidence through our professional pharmacist services at competitive prices has always been the mission. Yet, our hard work, perseverance and dedication have made Big Pharmacy recognized and awarded the BrandLaureate SMEs BestBrands Award 2018 - 2019 in Healthcare – Pharmacy category, paving way for more in years to come. Customers needs always our priority.

Vision

We strive to be one of Malaysia’s leading and most trusted pharmacy chain.

Mission

At BIG Pharmacy, we aim to open an outlet and build our brand in every strategic location throughout Malaysia, and at the same time earn trust from every customer by ensuring that we provide excellent services and products at competitive prices.


BIG Pharmacy Healthcare Sdn Bhd (466880-D)

Head Office: No. 19, Jalan 15/23, Taman Perindustrian Tiong Nam Section 15, 40200 Shah Alam, Selangor

Email: [email protected]

Contact: 03-8230 3980





Milestone
1996

First outlet incorporate at Damansara Uptown.

BIG Pharmacy continue to expand to Selayang.

1997
2012

Over the year, we continue to growth into Taman Desa, Puchong.

BIG Pharmacy successfully expand their stores across Klang Valley area at Muda, OUG, Melawati, Taipan, PJ Old Town, Sri Petaling, Bangsar, and NSK Seremban 2.

2013-2017
2018

In this year, BIG Pharmacy Merge with Redcap Pharmacy, and continue to expand 20 more stores across Johor and Klang Valley.

Achieved Brand Laurette SMEs Best Brand Award (https://www.thebrandlaureate.com/smes-bestbrands-award/smes-bestbrands-award-2018-2019/#), BIG Pharmacy become the Top 10 Asia – Company of the Year 2019 under Healthcare category. The first outlet took place in Malacca was conjunction with the opening of NSK Malacca, BIG Pharmacy acquired My Pharmacy store chain and add in another 17 stores into the store chains, this made BIG Pharmacy become the strongest pharmacy chain in Johor Bahru (Total 39 outlets) 

2019
2020

Achieved Reader’s Digest Quality Service Award (GOLD) https://www.qualityserviceawards.asia/malaysia/BigPharmacy.asp, achieved top 10 seller of Selangor E-Bazaar. BIG Pharmacy also established its first outlet at Kuantan – Pahang.

BIG Pharmacy expand the store chain to North Peninsular Malaysia and East Malaysia which included, Penang, Alor Setar – Kedah, Arau – Perlis, and Kuching - Sarawak

2021