* Actual Packaging May Vary Due To Product Enhancement

Description: Gengigel Gingival Gel 20Ml is an oral treatment effectively relieving the discomfort in relation with soreness and inflammation. The medicine is a powerful gel based composition which is applied on the affected areas in the mouth. The Hyaluronan in the gel improves the healing process by regulating the soft tissues simultaneously reducing the inflammation. The medicine is not a drug or an antiseptic treatment. The risks of side effects and contraindications are fewer. The oral gel should be used regularly till the ulcer is completely disappeared. It leaves a soothing effect on application and promotes healing.

Usage Directions:

• In case of Gingivitis: Apply the gel 3 to 4 times a day in the affected area evenly. Use a clean finger or a soft toothbrush
• In case of mouth ulcers and tongue soreness: Apply the gel to the ulcer with a clean finger or a cotton bud. Repeat application till the pain is gone. Continue applying the gel for 10 days

Side Effects and Precautions:

• The gel should be applied only in the infected part and the surrounding areas
• Cautiously use the gel in case of allergies and sensitivities to any of the ingredients used in it
• If the ulcer or tongue soreness persist for more than 10 days. Seek medical advice for further recovery
• Keep away from the sight and reach of children, infants and pets

Ingredients:

• Hyaluronan 200mg
• Xylitol
• Excipients

Each pack contains: 20ml of Gengigel Gingival Gel

Storage:

• Store the tube at normal room temperature
• Do not refrigerate
• Avoid contact with excessive heat and moisture

 CANCELLATION

1) BIG Pharmacy reserves the rights to cancel any orders if the product is not available for any reasons. We will notify you if that is the case and return any payment that you have made. Refund will be credited into your credit card or bank account depending on the period of time your financial institution required to arrange for the refund.

2) You are not allowed to cancel the order once an order confirmation email is issued and/or the parcel has been collected by courier rider. 

RETURN / REFUND

3) You shall examine the goods immediately upon receiving for any deficiencies and/or damages. Claims (if any) must be lodged via our customer service email at [email protected] within 7 days upon receiving, otherwise we reserve the rights to reject the claim. 

4) Upon confirmation of the Return/Refund item, customer is required to send back the product using the consigment note provided by our customer service.

5) You shall be responsible for the risks and condition of the product to be returned until it is received by us. We shall hold no liability for any loss or damage to the product prior to the product received by us. You are advised to pack the product safely to prevent any loss or damage to the product or its box or its original packaging.

6) Exchange of the product or refund for the product can be arranged for the following reasons:

• If the products delivered is in damaged or defective condition: or
• If the products is near expiry or expired; or
• If the product is different from the order delivered. Products for return or refund shall be returned in its original condition, quantity and packing as it first delivered to customer together with proof of purchase.
• You contacted our customer service to report on the products within 7 days of receiving the goods.

7) We will inspect the returned product upon return by you. If one or more of the conditions in clause 5 above is fulfilled, you are entitled to choose between an exchange of the product if the product is available in our stock, or for a refund to be made to you through your payment account (credit card/debit card/bank account), within 30 days from the approved return date.

8) Products/Items that are classified under medical devices, disposable items, one time used items are strictly not exchangeable or returnable for hygienic purposes.

9) Good returned for a refund shall be refunded at the price which you had paid at the point of ordering.

10) If a product which was ordered and invoiced is not included in the delivery, we shall either refund you the value of the product or replace the product. 

11) If any product(s) which was not included in your order was delivered to you, we shall collect the product from you.

12) If you have been charged for a product which has not been delivered, we shall refund you the value of the product as originally charged to you. 

13) Promotion/Sale items and purchases made with discount coupons are non-refundable nor exchangeable.

 If you wish to seek further information or assistance, kindly email our e-commerce platform customer service at [email protected]