* Actual Packaging May Vary Due To Product Enhancement

Mentholatum Acnes Anti-Bacterial Day & Night Calendula Patch 52's

Medical Grade Patch that is barely visible

1)Anti-Bacterial

With anti-bacterial properties to fight pimples

2)Fight Pimples

Infused with Calendula Oil which is known for its skin soothing properties to fight pimples and calm skin redness & irritation

3)Almost Invisible

Matte finish which makes it almost invisible on the skin

4) Day -Protect from dirt & contaminants

0.02cm super thin patch forms protective barrier to protect from dirt and comtaminants, reducing risk of further infection

5)Night - Promotes healthy pimples recovery overnight

A thin 0.03cm Hydrocolloid patch with CMC that absorbs pus and oil inside pimples like a sponge to enhance acne recovery

6)Water-proof and sweat proof

Water-proof and sweat-proof for better adhesion

Product Usage:

1)Cleanse and dry skin thoroughly

2)Ensure all skin care products are fully absorbed before applying the patch

3)Choose a patch of the correct size and remove using tweezer provided inside the pack

4)Paste over acne and press gently with finger for better adhesion

5)Replace patch when it turns white (from absorption of pus or oil) or after 12 hours.

6)Makeup should only be applied after patch application

Product Warnings:

1)Keep product in cool, dry place and avoid from direct sunlight or heat

2)Seal pack and store unused acne patch in a cool environment.

3)Avoid re-paste or repeated removal of acne patch as it will affect the adhesiveness of the product.

4)Discontinue usage if skin irritation or discomfort occurs. Seek medical consultation immediately.

5)Do not use on damaged skin or infected wounds.

6)The product contains natural Calendula oil. The yellowish colour of the patch is normal. Please use it with a peace of mind.

Product Ingredients:

Hydrogenated Styrene/ Butadiene Copolymer, Calendula Officinalis Flower Extract, Cellulose Gum, Polyurethane, Hydrogenated Styrene/ Methyl Styrene/ Indene Copolymer, Chlorhexidine Diacetate, Pentaerythrityl Tetra-Di-Butyl Hydroxyhydrocinnamate

 CANCELLATION

1) BIG Pharmacy reserves the rights to cancel any orders if the product is not available for any reasons. We will notify you if that is the case and return any payment that you have made. Refund will be credited into your credit card or bank account depending on the period of time your financial institution required to arrange for the refund.

2) You are not allowed to cancel the order once an order confirmation email is issued and/or the parcel has been collected by courier rider. 

RETURN / REFUND

3) You shall examine the goods immediately upon receiving for any deficiencies and/or damages. Claims (if any) must be lodged via our customer service email at [email protected] within 7 days upon receiving, otherwise we reserve the rights to reject the claim. 

4) Upon confirmation of the Return/Refund item, customer is required to send back the product using the consigment note provided by our customer service.

5) You shall be responsible for the risks and condition of the product to be returned until it is received by us. We shall hold no liability for any loss or damage to the product prior to the product received by us. You are advised to pack the product safely to prevent any loss or damage to the product or its box or its original packaging.

6) Exchange of the product or refund for the product can be arranged for the following reasons:

• If the products delivered is in damaged or defective condition: or
• If the products is near expiry or expired; or
• If the product is different from the order delivered. Products for return or refund shall be returned in its original condition, quantity and packing as it first delivered to customer together with proof of purchase.
• You contacted our customer service to report on the products within 7 days of receiving the goods.

7) We will inspect the returned product upon return by you. If one or more of the conditions in clause 5 above is fulfilled, you are entitled to choose between an exchange of the product if the product is available in our stock, or for a refund to be made to you through your payment account (credit card/debit card/bank account), within 30 days from the approved return date.

8) Products/Items that are classified under medical devices, disposable items, one time used items are strictly not exchangeable or returnable for hygienic purposes.

9) Good returned for a refund shall be refunded at the price which you had paid at the point of ordering.

10) If a product which was ordered and invoiced is not included in the delivery, we shall either refund you the value of the product or replace the product. 

11) If any product(s) which was not included in your order was delivered to you, we shall collect the product from you.

12) If you have been charged for a product which has not been delivered, we shall refund you the value of the product as originally charged to you. 

13) Promotion/Sale items and purchases made with discount coupons are non-refundable nor exchangeable.

 If you wish to seek further information or assistance, kindly email our e-commerce platform customer service at [email protected]