* Actual Packaging May Vary Due To Product Enhancement

Suu Balm™ Rapid Itch Relief Scalp Spray Moisturiser (100ml) is a rapid itch relieving water-based scalp spray moisturiser ideal for people with scalp conditions such as seborrheic dermatitis, bad dandruff, dry, itchy scalp or anyone whose scalp is constantly itchy. This product is free from drying alcohol, paraben and fragrances, making it suitable for use on all scalp types. Each scalp spray contains 450 worth of sprays!

A GENTLE FORMULA SUITABLE FOR ITCHY, FLAKY SCALP TO RELIEVE ITCH, SOOTHE IRRITATION & MOISTURISE SCALP

• Formulated by the National Skin Centre (NSC)
• For 9/10 people, Suu Balm Rapid Itch Relief Scalp Spray Moisturiser relieves itch in less than 5 minutes*!
• Menthol for rapid itch relief (within minutes) at a level that has been proven effective, safe and soothing
• Anti-fungal from ‘piroctone olamine’ which prove to be safe, effective and suitable for sensitive skin
• Great moisturising effect with premium moisturising ingredients- 5 different types of ceramides
• Spray nozzle for direct and targeted results
• Non-oily formulation so you can spray it on whenever the itch strikes without leaving your hair greasy and flat
• Anti-inflammatory effect from Linolenic acid
• Suitable for use under hijabs
• The absence of drying alcohol, parabens, and artificial fragrances makes this product suitable for all skin/scalp types.

INGREDIENTS CAREFULLY CHOSEN TO BE SUITABLE FOR DRY, ITCHY AND SENSITIVE SCALP

DRYING ALCOHOL FREE – PARABENS & FRAGRANCE FREE

MENTHOL TO NATURALLY COOL & SOOTHE– MATCHES SKIN’S pH – MOISTURISES IRRITATED SCALP

CERAMIDE TO RESTORE & REPLENISH DRY, FLAKING SCALP – SUITABLE FOR ALL SCALP TYPES

Water, Butylene Glycol, Menthol, Glyceryl Stearate Citrate, Polyglyceryl-3 Stearate, Hydrogenated Lecithin, Hydroxyethyl Urea, Glycerin, Cyclopentasiloxane (and) Cyclohexasiloxane, Ceramide NP, Glyceryl Stearate, Cholesterol, Ceramide NS, Ceramide AS, Ceramide AP, Ceramide EOP, 1,2-Hexanediol, Caprylyl Glycol, Tropolone, Linoleic Acid, Linolenic Acid, Hydroxyacetophenone, Acrylates/ C 10-30 Alkyl Acrylate Crosspolymer, Tetrasodium EDTA, Piroctone Olamine, Dipropylene, Glycol, Lactic Acid

SPRAY IT ON WHENEVER THE ITCH STRIKES!

• WASH your hair with a mild and gentle shampoo
• DRY hair thoroughly
• APPLY prescription creams (if applicable)
• SPRAY Suu Balm Rapid Itch Relief Scalp Spray Moisturiser whenever, wherever & repeat when the itch strikes!

WHEN TO USE & NOT TO USE

Use any time when your scalp is itchy and/or dry and flaking. Remove the protective cap on the nozzle against the scalp and press to spray. Massage into the scalp. Apply as much and often as needed to stop the itch. Avoid the eyes, and do not spray into your ears. Do not use if your are allergic to any of the ingredients. Avoid open/cut skin, as it may sting.

 CANCELLATION

1) BIG Pharmacy reserves the rights to cancel any orders if the product is not available for any reasons. We will notify you if that is the case and return any payment that you have made. Refund will be credited into your credit card or bank account depending on the period of time your financial institution required to arrange for the refund.

2) You are not allowed to cancel the order once an order confirmation email is issued and/or the parcel has been collected by courier rider. 

RETURN / REFUND

3) You shall examine the goods immediately upon receiving for any deficiencies and/or damages. Claims (if any) must be lodged via our customer service email at [email protected] within 7 days upon receiving, otherwise we reserve the rights to reject the claim. 

4) Upon confirmation of the Return/Refund item, customer is required to send back the product using the consigment note provided by our customer service.

5) You shall be responsible for the risks and condition of the product to be returned until it is received by us. We shall hold no liability for any loss or damage to the product prior to the product received by us. You are advised to pack the product safely to prevent any loss or damage to the product or its box or its original packaging.

6) Exchange of the product or refund for the product can be arranged for the following reasons:

• If the products delivered is in damaged or defective condition: or
• If the products is near expiry or expired; or
• If the product is different from the order delivered. Products for return or refund shall be returned in its original condition, quantity and packing as it first delivered to customer together with proof of purchase.
• You contacted our customer service to report on the products within 7 days of receiving the goods.

7) We will inspect the returned product upon return by you. If one or more of the conditions in clause 5 above is fulfilled, you are entitled to choose between an exchange of the product if the product is available in our stock, or for a refund to be made to you through your payment account (credit card/debit card/bank account), within 30 days from the approved return date.

8) Products/Items that are classified under medical devices, disposable items, one time used items are strictly not exchangeable or returnable for hygienic purposes.

9) Good returned for a refund shall be refunded at the price which you had paid at the point of ordering.

10) If a product which was ordered and invoiced is not included in the delivery, we shall either refund you the value of the product or replace the product. 

11) If any product(s) which was not included in your order was delivered to you, we shall collect the product from you.

12) If you have been charged for a product which has not been delivered, we shall refund you the value of the product as originally charged to you. 

13) Promotion/Sale items and purchases made with discount coupons are non-refundable nor exchangeable.

 If you wish to seek further information or assistance, kindly email our e-commerce platform customer service at [email protected]