* Actual Packaging May Vary Due To Product Enhancement

One Touch Ultra Strips 10s

• Results in just 5 seconds
• Requires just a speck of blood
• End-fill strip automatically draws blood into the test strip and makes it easy to see when there's blood enough for an accurate reading
• Touchable strip
• Easy-open flip top vial

OneTouch Ultra Test Strips are used with the OneTouch Ultra Meter for quantitatively measuring glucose in whole blood.

Can be used for both UltraEasy meter and Ultra2 meter

The OneTouch Ultra Meter reads the glucose level of a whole blood sample on a OneTouch Ultra Test Strip. The OneTouch Ultra Meter provides plasma-calibrated results to allow easy comparison with laboratory methods.

Read package insert before using this product.

For testing outside the body (in vitro diagnostic use).

Storage and handling:

• Store the test strip package in a cool, dry place not above 30°C (86°F).
• Keep away from direct sunlight and heat.
• Do not refrigerate.
• Store your test strips in their original vial only; do not transfer them to a new vial or any other container.
• After removing a OneTouch Ultra Test Strip from the vial, immediately replace the vial cap and close it tightly.
• Use each test strip immediately after removing it from the vial.
• Write the discard date on the vial label when you first open it.
• Discard remaining OneTouch Ultra Test Strips 3 months after first opening the vial.
• Avoid getting dirt or food on the top white edge.
• Do not use test strips beyond the expiration date printed on the package.
• Do not bend, cut, or alter OneTouch Ultra Test Strips in any way.

 CANCELLATION

1) BIG Pharmacy reserves the rights to cancel any orders if the product is not available for any reasons. We will notify you if that is the case and return any payment that you have made. Refund will be credited into your credit card or bank account depending on the period of time your financial institution required to arrange for the refund.

2) You are not allowed to cancel the order once an order confirmation email is issued and/or the parcel has been collected by courier rider. 

RETURN / REFUND

3) You shall examine the goods immediately upon receiving for any deficiencies and/or damages. Claims (if any) must be lodged via our customer service email at [email protected] within 7 days upon receiving, otherwise we reserve the rights to reject the claim. 

4) Upon confirmation of the Return/Refund item, customer is required to send back the product using the consigment note provided by our customer service.

5) You shall be responsible for the risks and condition of the product to be returned until it is received by us. We shall hold no liability for any loss or damage to the product prior to the product received by us. You are advised to pack the product safely to prevent any loss or damage to the product or its box or its original packaging.

6) Exchange of the product or refund for the product can be arranged for the following reasons:

• If the products delivered is in damaged or defective condition: or
• If the products is near expiry or expired; or
• If the product is different from the order delivered. Products for return or refund shall be returned in its original condition, quantity and packing as it first delivered to customer together with proof of purchase.
• You contacted our customer service to report on the products within 7 days of receiving the goods.

7) We will inspect the returned product upon return by you. If one or more of the conditions in clause 5 above is fulfilled, you are entitled to choose between an exchange of the product if the product is available in our stock, or for a refund to be made to you through your payment account (credit card/debit card/bank account), within 30 days from the approved return date.

8) Products/Items that are classified under medical devices, disposable items, one time used items are strictly not exchangeable or returnable for hygienic purposes.

9) Good returned for a refund shall be refunded at the price which you had paid at the point of ordering.

10) If a product which was ordered and invoiced is not included in the delivery, we shall either refund you the value of the product or replace the product. 

11) If any product(s) which was not included in your order was delivered to you, we shall collect the product from you.

12) If you have been charged for a product which has not been delivered, we shall refund you the value of the product as originally charged to you. 

13) Promotion/Sale items and purchases made with discount coupons are non-refundable nor exchangeable.

 If you wish to seek further information or assistance, kindly email our e-commerce platform customer service at [email protected]