* Actual Packaging May Vary Due To Product Enhancement

Eucapro Concentrated Liquid Detergent contains no harmful chemicals, bleaches or abrasives ingredients. It is PH neutral and phosphate-free. An Australian formulation – Eucapro Concentrated Liquid Detergent is a super concentrate laundry liquid formulated with natural eucalyptus oil to cater for laundry washing with disinfectant properties.
Regular washing with Eucapro Concentrated Liquid Detergent will help remove dust mite allergens, a major cause of asthma and allergies. Ideal for towels, linen, and woolens that can harbor Dust Mites allergens.

Information on Dust Mites
House dust mites are tiny, microscopic creatures which live in nearly every home. Millions can live in even the cleanest of homes. Dust mites are found in mattresses, carpets, bedding, bed linen and drapes and are mainly concentrated in bedrooms where humans spend approx. 8 hours every day. Up to 2 million can live in an average size bed. House dust mites like moist conditions and moderate temperatures and thrive on an ample supply of human and animal skin, scales and other debris.

Asthma, Allergies and Family Health
Dust mite allergy is extremely common in Malaysia. Up to a third of the population is affected by many people living constantly with respiratory problems caused by an allergy to dust mites allergens. Many people with asthma are allergic to allergens from house dust mites. Research in the United Kingdom has shown that over 80% of children suffering from asthma are sensitized to dust mites allergens. By reducing the number of dust mites in the house you can significantly reduce the frequency and risk of asthma and allergy attacks in the home.

• Cleans and freshens naturally without harsh chemicals
• Removes Dust Mites allergens
• For household and personal use
• The long-lasting, clean and crisp fragrance
• Disinfectant properties
• Great in the laundry to remove stubborn stains
• Australian formulation
• Stay natural with pure Eucalyptus Oil
• Especially good for those who are sensitive to harsh chemicals 

HOW TO USE

Front Loader Top Loader Hand Wash or Soaking

Normal Load – 1 cup full

Large Load – 1 ½ cup full

Normal Load – 1 cup full

Large Load – 1 ½ cup full

3 -5 liter of water – 1 cup full

5 – 10 liter – 1 ½ to 2 cups full

 CANCELLATION

1) BIG Pharmacy reserves the rights to cancel any orders if the product is not available for any reasons. We will notify you if that is the case and return any payment that you have made. Refund will be credited into your credit card or bank account depending on the period of time your financial institution required to arrange for the refund.

2) You are not allowed to cancel the order once an order confirmation email is issued and/or the parcel has been collected by courier rider. 

RETURN / REFUND

3) You shall examine the goods immediately upon receiving for any deficiencies and/or damages. Claims (if any) must be lodged via our customer service email at [email protected] within 7 days upon receiving, otherwise we reserve the rights to reject the claim. 

4) Upon confirmation of the Return/Refund item, customer is required to send back the product using the consigment note provided by our customer service.

5) You shall be responsible for the risks and condition of the product to be returned until it is received by us. We shall hold no liability for any loss or damage to the product prior to the product received by us. You are advised to pack the product safely to prevent any loss or damage to the product or its box or its original packaging.

6) Exchange of the product or refund for the product can be arranged for the following reasons:

• If the products delivered is in damaged or defective condition: or
• If the products is near expiry or expired; or
• If the product is different from the order delivered. Products for return or refund shall be returned in its original condition, quantity and packing as it first delivered to customer together with proof of purchase.
• You contacted our customer service to report on the products within 7 days of receiving the goods.

7) We will inspect the returned product upon return by you. If one or more of the conditions in clause 5 above is fulfilled, you are entitled to choose between an exchange of the product if the product is available in our stock, or for a refund to be made to you through your payment account (credit card/debit card/bank account), within 30 days from the approved return date.

8) Products/Items that are classified under medical devices, disposable items, one time used items are strictly not exchangeable or returnable for hygienic purposes.

9) Good returned for a refund shall be refunded at the price which you had paid at the point of ordering.

10) If a product which was ordered and invoiced is not included in the delivery, we shall either refund you the value of the product or replace the product. 

11) If any product(s) which was not included in your order was delivered to you, we shall collect the product from you.

12) If you have been charged for a product which has not been delivered, we shall refund you the value of the product as originally charged to you. 

13) Promotion/Sale items and purchases made with discount coupons are non-refundable nor exchangeable.

 If you wish to seek further information or assistance, kindly email our e-commerce platform customer service at [email protected]