* Actual Packaging May Vary Due To Product Enhancement

PRODUCT OVERVIEW: 

• An antiseptic cream against nappy rash-causing-bacteria.
• It forms a protective barrier that minimizes contact between baby’s skin and impurities (i.e. germs and bacteria in baby’s stool and urine).
• For prevention and treatment of nappy rash, nappy redness, heat or dribble rashes in babies.
• Relieves symptoms of atopic or infantile eczema.

How do I know if my child suffers from nappy rash?
It’s simple! Check if the skin around the nappy area appears red, swollen and inflamed.

What happens if nappy rash is not treated immediately?
The rash will spread and may result in the following complications that require medical attention:

• The appearance of scaly skin, blisters or ulcers around the nappy area.
• High fever might develop when the outermost layer of the baby’s skin is damaged and infected by bacteria or fungi.

Why should I use Pureen Nappy Rash Cream?
With the Triple Action formula, Pureen Nappy Rash Cream not only can treat and prevent nappy rashes but also pamper your baby’s skin with comfort.

1. Contains two gentle antiseptics to eliminate bacteria that cause nappy rash while preventing possible secondary infections.
2. Zinc oxide forms a protective barrier that minimizes contact between baby’s skin and impurities (i.e. germs and bacteria in baby’s stool and urine).
3. The thick consistency of the cream is specially formulated to treat, protect and prevent the formation of nappy rash, skin redness and heat or dribble rashes on baby’s delicate skin.

Besides treatment and prevention of nappy rash, what other indication can Pureen Nappy Rash Cream be used for?
Pureen Nappy Rash Cream can also be used to treat, prevent and soothe heat and dribble rash. Furthermore, it can help relieve symptoms of atopic eczema or infantile eczema.

How can I prevent my baby from having nappy rash?
The secret is : you have to ensure that the skin around the nappy area is properly pat-dry after cleaning and is having good ventilation at all time. Moreover, you can practice the following Step 1-2-3 every time you change a nappy.

 CANCELLATION

1) BIG Pharmacy reserves the rights to cancel any orders if the product is not available for any reasons. We will notify you if that is the case and return any payment that you have made. Refund will be credited into your credit card or bank account depending on the period of time your financial institution required to arrange for the refund.

2) You are not allowed to cancel the order once an order confirmation email is issued and/or the parcel has been collected by courier rider. 

RETURN / REFUND

3) You shall examine the goods immediately upon receiving for any deficiencies and/or damages. Claims (if any) must be lodged via our customer service email at [email protected] within 7 days upon receiving, otherwise we reserve the rights to reject the claim. 

4) Upon confirmation of the Return/Refund item, customer is required to send back the product using the consigment note provided by our customer service.

5) You shall be responsible for the risks and condition of the product to be returned until it is received by us. We shall hold no liability for any loss or damage to the product prior to the product received by us. You are advised to pack the product safely to prevent any loss or damage to the product or its box or its original packaging.

6) Exchange of the product or refund for the product can be arranged for the following reasons:

• If the products delivered is in damaged or defective condition: or
• If the products is near expiry or expired; or
• If the product is different from the order delivered. Products for return or refund shall be returned in its original condition, quantity and packing as it first delivered to customer together with proof of purchase.
• You contacted our customer service to report on the products within 7 days of receiving the goods.

7) We will inspect the returned product upon return by you. If one or more of the conditions in clause 5 above is fulfilled, you are entitled to choose between an exchange of the product if the product is available in our stock, or for a refund to be made to you through your payment account (credit card/debit card/bank account), within 30 days from the approved return date.

8) Products/Items that are classified under medical devices, disposable items, one time used items are strictly not exchangeable or returnable for hygienic purposes.

9) Good returned for a refund shall be refunded at the price which you had paid at the point of ordering.

10) If a product which was ordered and invoiced is not included in the delivery, we shall either refund you the value of the product or replace the product. 

11) If any product(s) which was not included in your order was delivered to you, we shall collect the product from you.

12) If you have been charged for a product which has not been delivered, we shall refund you the value of the product as originally charged to you. 

13) Promotion/Sale items and purchases made with discount coupons are non-refundable nor exchangeable.

 If you wish to seek further information or assistance, kindly email our e-commerce platform customer service at [email protected]