Referral Program



This “Bring Your Friend To BIG Pharmacy Referral Program” (hereby known as “Referral Program”) is organized by BIG Pharmacy Holdings Sdn Bhd (hereby known as “Organizer”). By entering and participating in this Program, you (hereby known as “Referral”) are deems to have read, understood and agreed to be bound by these terms and conditions. We reserve the right to modify or amend at any time these Terms and Conditions and/or the methods through which referral points are earned. We reserve the right to disqualify any Referrers from participation in the Program at any time at our sole discretion, including without limitation if he/she does not comply with any of these Terms and Conditions.

  1. Program Participation
    • To participate in the Program, Referrer must be our existing BIG Pharmacy Member who provide their BIG Pharmacy Membership Number (8380044xxxxxxxxx) or Mobile Number to Referred Friends who are not currently BIG Pharmacy Member.
    • Individual who receive a referral via a Referrer are “Friends”. An eligible Referrer who is fully compliant with these Terms and Conditions may receive 500 points for every Qualified Referral.
    • By participating in the Program, a Referrer represents that he or she has her Friends’ prior consent to provide their contact information.


  1. Eligible Referrer
    • Must be our existing BIG Pharmacy Member aged 18 years old and above, except for the following:
  • Permanent and/or contract employees of BIG Pharmacy (including its subsidiaries and related companies) and their immediate family members; and
  • Representatives and/or agents (including advertising and promotion agents) of BIG Pharmacy and its subsidiaries and related companies and their immediate family members.
  • The phrase “immediate family members” refers to children, parents, spouses, brothers and sister of the above group of individuals. Should any person listed above is identified as the contestants, such person will be automatically disqualified from the Contest.


  1. Making A Referral
    • Referrer may get your Membership Number (8380044xxxxxxxxx) by downloading BIG Pharmacy Mobile APP or walk in to any BIG Pharmacy outlet for enquiry.
    • Referrer may share your Membership Number or Mobile Number with your families, friends or colleagues as much as you want.
    • Referrers must respect the spirit of the Program by only referring real individuals who meet the requirements of these Terms and Conditions. Referrers cannot refer themselves.


  1. Qualified Referrals
    • A “Qualified Referral” means the real individuals who are not currently BIG Pharmacy Member.
    • Referred friends need to purchase at least once at any BIG Pharmacy outlet within 30 calendar days from the Date Of Registration.


  1. Earing Rewards
    • Referrer shall receive 500 points for each referral and a maximum of 4 referral, 2000 points may be earned during this Referral Program period.
    • Referral points will be credited directly to Referrer Membership account within 14 working days after reffered friend First Purchase Date.
  2. Verified Qualified Referrals
    • Referral Points will be subject to verification. BIG Pharmacy may delay the Points reward for the purpose of investigation. All of BIG Pharmacy’s decisions are final and binding, including decisions as to whether a Qualified Referral, or Reward is verified.


  1. Transfer And Value Of Credit Rewards
    • Referral points cannot be redeemed as cash and are not transferable. Referral points will have a 24 months validity from the Date of Credited.


  1. Privacy

Participation in the Program may require a Referrer and/or a Referrer Friend to submit their personal information about themselves. The personal information will be collected, processed and used in accordance with BIG Pharmacy Personal Data Protection Act 2010 (PDPA) which can be found at In addition, personal information may be used by BIG Pharmacy and other affiliates to contact Members with regards to participation in the Program.