* Actual Packaging May Vary Due To Product Enhancement

What’s so special about this product?

Known as Crystal Pen to lift and brighten eye areas
Made with 360० crystal rolling massager from German that have 184 crystal tip and 12,000/ minutes
vibration speed up the absorption process to the skin to lift up the skin and reduce dark circle appearance
Contains 3D Peptides Complex and Niacinamide that works well together to prevent premature aging, wrinkles, puffy eyes, and dark circles
Research prove this Crystal Pen able to lift fine lines as fast as 3 minutes and reduce wrinkles by 30%
Dark under eye circles reduced by 50%, redness reduced by 29%, and eye area 70% more brighter than before

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Benefits:
Removes fine lines in the eye area in just 3 minutes
Tighten and reduce circles under the eyes
Contains 3D Peptides, Niacinamide, and Caffeine
Can be used daily, morning and night
SLS free, Paraben free, Alcohol free, Mineral Oil free, Vegan friendly, Cruelty free

how to use:
1. Take an appropriate amount of eye cream and apply it around the eyes.
2. Touch the metal part of the activated metal area and press the skin to turn on the vibration/vibration of the massage tool.
3. Massage the eye area before being completely absorbed.

Hero Ingredients:
3D Peptides
Matrixyl™ 3000
Formulated with MatrixylTM 3000 Peptide to reduce fine lines, stimulate collagen production, and repair skin from premature aging

SKN- AKE Peptide
Help to reduce puffy eyes, reduce muscle contraction that leads to wrinkles and fine lines

Acetyl Tetrapeptide-5
Reduce dark circles and inhibit melanin production into the skin

Niacinamide
Brighten eye areas and treat dark circles

Caffeine
Reduce “puffy eyes” and dark circles under eye area

AQUA,MARIS AQUA,PROPANEDIOL,COCO-CAPRYLATE/CAPRATE,GLYCERIN,CYCLOPENTASILOXANE,CETYL ALCOHOL,ERYTHRITOL,DIMETHICONE,LIMNANTHES ALBA (MEADOWFOAM) SEED OIL,CYCLOHEXASILOXANE,GLYCERYL STEARATE,HYDROXYACETOPHENONE,1,2-HEXANEDIOL,TOCOPHERYL ACETATE,PHYTOSTERYL/OCTYLDODECYL LAUROYL GLUTAMATE,PEG-75 STEARATE,AMMONIUM ACRYLOYLDIMETHYLTAURATE/VP COPOLYMER,STEARETH-20,CETETH-20,BUTYLENE GLYCOL,PALMITOYL PENTAPEPTIDE-4,DIPEPTIDE DIAMINOBUTYROYL BENZYLAMIDE DIACETATE,ACETYL TETRAPEPTIDE-5,NIACINAMIDE,CAFFEINE,XANTHAN GUM,TREHALOSE,SOPHORA FLAVESCENS ROOT EXTRACT,DENDROBIUM NOBILE STEM EXTRACT,PENTYLENE GLYCOL,SODIUM HYALURONATE,PENTAERYTHRITYL TETRA-DI-t-BUTYL HYDROXYHYDROCINNAMATE,OPHIOPOGON JAPONICUS ROOT EXTRACT,OPUNTIA FICUS-INDICA STEM EXTRACT,ALOE BARBADENSIS LEAF EXTRACT,DISODIUM EDTA,LYCIUM BARBARUM FRUIT EXTRACT,ECHINACEA PURPUREA EXTRACT,PALMARIA PALMATA EXTRACT,POLYSORBATE 20,HYDROGENATED LECITHIN,CARBOMER,CERAMIDE NP,TOCOPHEROL,ARGININE,CERAMIDE NS/CERAMIDE NG,CERAMIDE AS,CERAMIDE EOP,CERAMIDE AP

 CANCELLATION

1) BIG Pharmacy reserves the rights to cancel any orders if the product is not available for any reasons. We will notify you if that is the case and return any payment that you have made. Refund will be credited into your credit card or bank account depending on the period of time your financial institution required to arrange for the refund.

2) You are not allowed to cancel the order once an order confirmation email is issued and/or the parcel has been collected by courier rider. 

RETURN / REFUND

3) You shall examine the goods immediately upon receiving for any deficiencies and/or damages. Claims (if any) must be lodged via our customer service email at [email protected] within 7 days upon receiving, otherwise we reserve the rights to reject the claim. 

4) Upon confirmation of the Return/Refund item, customer is required to send back the product using the consigment note provided by our customer service.

5) You shall be responsible for the risks and condition of the product to be returned until it is received by us. We shall hold no liability for any loss or damage to the product prior to the product received by us. You are advised to pack the product safely to prevent any loss or damage to the product or its box or its original packaging.

6) Exchange of the product or refund for the product can be arranged for the following reasons:

• If the products delivered is in damaged or defective condition: or
• If the products is near expiry or expired; or
• If the product is different from the order delivered. Products for return or refund shall be returned in its original condition, quantity and packing as it first delivered to customer together with proof of purchase.
• You contacted our customer service to report on the products within 7 days of receiving the goods.

7) We will inspect the returned product upon return by you. If one or more of the conditions in clause 5 above is fulfilled, you are entitled to choose between an exchange of the product if the product is available in our stock, or for a refund to be made to you through your payment account (credit card/debit card/bank account), within 30 days from the approved return date.

8) Products/Items that are classified under medical devices, disposable items, one time used items are strictly not exchangeable or returnable for hygienic purposes.

9) Good returned for a refund shall be refunded at the price which you had paid at the point of ordering.

10) If a product which was ordered and invoiced is not included in the delivery, we shall either refund you the value of the product or replace the product. 

11) If any product(s) which was not included in your order was delivered to you, we shall collect the product from you.

12) If you have been charged for a product which has not been delivered, we shall refund you the value of the product as originally charged to you. 

13) Promotion/Sale items and purchases made with discount coupons are non-refundable nor exchangeable.

 If you wish to seek further information or assistance, kindly email our e-commerce platform customer service at [email protected]