* Actual Packaging May Vary Due To Product Enhancement

What’s so special about this product?

Serum that can deal with dry, flaky skin problems due to skin conditions that can't lock in moisture
Can deeply hydrate, restore skin elasticity so that it returns smooth and supple
Filled with high content of Hyaluronic Acid which can moisturize the skin instantly and reduce dry skin texture
The water content in this serum can help lock in skin moisture for up to 48 hours

Size: 20ml
Overcome dry / dehydrated skin quickly
Smooths and hydrates the skin barrier
Increase skin elasticity
Prevents dry, pulled, or peeling skin
Locks skin moisture for 48 hours

Hero Ingredients:

5% Hymagic Hyaluronic Acid
Konsentrasi Hyaluronic Acid yang tinggi dan murni untuk mengembalikan kelembaban yang hilang pada kulit

Peptide
Hydrates the skin, stimulates collagen production, and strengthens the skin barrier

Thermal Water
Provides a cooling sensation that refreshes and soothes troubled skin

How to use:
1. Use it on a clean face
2. Drop a few drops into the hands
3. Rub on the face evenly, can be rubbed into the neck
4. Let the serum absorb into the skin optimally
5. For better results, the serum can be used day and night
6. Use in the morning should end with the use of sunscreen

SAFE FOR ALL SKIN TYPES:
No Alcohol
No Paraben
No Mineral Oil
No Colorant
Vegan Friendly
Cruelty Free

Full Ingredients:
AQUA,1,2-BUTANEDIOL,PEG/PPG/POLYBUTYLENE GLYCOL-8/5/3 GLYCERIN,
BETAINE,SODIUM HYALURONATE,ETHYLHEXYLGLYCERIN,HYDROLYZED SODIUM HYALURONATE,SODIUM ACETYLATED HYALURONATE,SODIUM HYALURONATE CROSSPOLYMER,PEG/PPG-17/6 COPOLYMER,GLYCERIN,GLYCERYL GLUCOSIDE,CREATINE,PANTHENOL,ACRYLATES/C10-30 ALKYL ACRYLATECROSSPOLYMER,PROPYLENE GLYCOL,PALMITOYL TETRAPEPTIDE-7,PALMITOYL PENTAPEPTIDE-4,PALMITOYL TRIPEPTIDE-1,CARNOSINE,CETYL-PG HYDROXYETHYL PALMITAMIDE,CERAMIDE EOP,CERAMIDE NS/CERAMIDE NG,CERAMIDE NP,CERAMIDE AS,CERAMIDE AP,MARIS AQUA,LAMINARIA DIGITATA EXTRACT,AVENA SATIVA (OAT) KERNEL EXTRACT,HYDROGENATED LECITHIN,TOCOPHEROL,ALLANTOIN,GLYCERYL ACRYLATE/ACRYLIC ACIDCOPOLYMER,PVM/MA COPOLYMER,1,2-HEXANEDIOL,SODIUM PCA,GLYCINE,CHOLESTEROL

 CANCELLATION

1) BIG Pharmacy reserves the rights to cancel any orders if the product is not available for any reasons. We will notify you if that is the case and return any payment that you have made. Refund will be credited into your credit card or bank account depending on the period of time your financial institution required to arrange for the refund.

2) You are not allowed to cancel the order once an order confirmation email is issued and/or the parcel has been collected by courier rider. 

RETURN / REFUND

3) You shall examine the goods immediately upon receiving for any deficiencies and/or damages. Claims (if any) must be lodged via our customer service email at [email protected] within 7 days upon receiving, otherwise we reserve the rights to reject the claim. 

4) Upon confirmation of the Return/Refund item, customer is required to send back the product using the consigment note provided by our customer service.

5) You shall be responsible for the risks and condition of the product to be returned until it is received by us. We shall hold no liability for any loss or damage to the product prior to the product received by us. You are advised to pack the product safely to prevent any loss or damage to the product or its box or its original packaging.

6) Exchange of the product or refund for the product can be arranged for the following reasons:

• If the products delivered is in damaged or defective condition: or
• If the products is near expiry or expired; or
• If the product is different from the order delivered. Products for return or refund shall be returned in its original condition, quantity and packing as it first delivered to customer together with proof of purchase.
• You contacted our customer service to report on the products within 7 days of receiving the goods.

7) We will inspect the returned product upon return by you. If one or more of the conditions in clause 5 above is fulfilled, you are entitled to choose between an exchange of the product if the product is available in our stock, or for a refund to be made to you through your payment account (credit card/debit card/bank account), within 30 days from the approved return date.

8) Products/Items that are classified under medical devices, disposable items, one time used items are strictly not exchangeable or returnable for hygienic purposes.

9) Good returned for a refund shall be refunded at the price which you had paid at the point of ordering.

10) If a product which was ordered and invoiced is not included in the delivery, we shall either refund you the value of the product or replace the product. 

11) If any product(s) which was not included in your order was delivered to you, we shall collect the product from you.

12) If you have been charged for a product which has not been delivered, we shall refund you the value of the product as originally charged to you. 

13) Promotion/Sale items and purchases made with discount coupons are non-refundable nor exchangeable.

 If you wish to seek further information or assistance, kindly email our e-commerce platform customer service at [email protected]