* Actual Packaging May Vary Due To Product Enhancement

Skintific 5X Ceramide Low pH Cleanser

A reliable pH balanced facial cleanser (5.5~6) for sensitive skin because it uses 5 types of Ceramides to clean the face as a whole but still maintains moisture and restores the health of the skin barrier. Using Amino Acids as a safer alternative to produce fine foam, the skin will be protected from irritation, dryness and tension after washing your face. The smooth and soft foam that is produced is the result of micro foaming technology which can clean the face deep into the pores. Plus the content of additional active ingredients such as Niacinamide and Hyaluronic Acid, this cleanser can also clean the skin to make it look brighter, control excess oil production, treat inflamed skin due to acne and maintain the skin's natural moisture

Size: 80 ml

For the convenience of transactions, all reports or claims must attach a complete video unboxing. Reports cannot be acted upon if video unboxing evidence is not attached.

Benefit:

●Cleanses the skin with moisture, without making the skin dry & tight

●Soothing the skin

●Nourishes & restores the health of the skin barrier, thereby preventing skin problems such as acne

●Maintain hydration and moisture of the skin

●Makes skin smoother & looks brighter

Hero Ingredients:

5 Types of Ceramides: work together to restore and maintain the skin's protective barrier, and prevent dry and dehydrated skin

Amino acid (Sodium Cocoyl Glycinate): The most gentle and smooth type of anionic surfactant, improves foam quality and minimizes irritation

Hyaluronic Acid: Helps increase hydration & maintain skin's natural moisture.

How to use:

1. Take an appropriate amount of cleansing milk in your palm, add water to moisten it, and foam the cleansing milk.
2. Spread the fresh foam on your face, massage gently in circular motions with your fingers, rinse thoroughly and rinse
with water.
3. Avoid direct contact with eyes, use twice a day in the morning and evening.

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WATER, GLYCERIN, SODIUM COCOYL GLYCINATE, LAURYL BETAINE, HYDROXYPROPYL STARCH PHOSPHATE, CITRIC ACID, PEG-60 GLYCERYL ISOSTEARATE, SODIUM CHLORIDE, GLYCERYL STEARATE SE, COCO-GLUCOSIDE, PHENOXYETHANOL, SODIUM COCOYL ISETHIONATE, SODIUM PHYTATE, ETHYLHEXYLGLYCERIN, POLYQUATERNIUM-7, 1,2-HEXANEDIOL, QUILLAJA SAPONARIA BARK EXTRACT, SODIUM BENZOATE, CERAMIDE NP, CERAMIDE EOP, HYALURONIC ACID, CERAMIDE AP, CENTELLA ASIATICA EXTRACT, NIACINAMIDE, CERAMIDE AS, PANTHENOL, CERAMIDE NS, SALICYLIC ACID, ARGININE, BUTYLENE GLYCOL, HYDROGENATED LECITHIN, CETEARYL ALCOHOL, TOCOPHEROL, STEARIC ACID, ASCORBIC ACID, SODIUM HYALURONATE, CHOLESTEROL, PHYTOSPHINGOSINE

 CANCELLATION

1) BIG Pharmacy reserves the rights to cancel any orders if the product is not available for any reasons. We will notify you if that is the case and return any payment that you have made. Refund will be credited into your credit card or bank account depending on the period of time your financial institution required to arrange for the refund.

2) You are not allowed to cancel the order once an order confirmation email is issued and/or the parcel has been collected by courier rider. 

RETURN / REFUND

3) You shall examine the goods immediately upon receiving for any deficiencies and/or damages. Claims (if any) must be lodged via our customer service email at [email protected] within 7 days upon receiving, otherwise we reserve the rights to reject the claim. 

4) Upon confirmation of the Return/Refund item, customer is required to send back the product using the consigment note provided by our customer service.

5) You shall be responsible for the risks and condition of the product to be returned until it is received by us. We shall hold no liability for any loss or damage to the product prior to the product received by us. You are advised to pack the product safely to prevent any loss or damage to the product or its box or its original packaging.

6) Exchange of the product or refund for the product can be arranged for the following reasons:

• If the products delivered is in damaged or defective condition: or
• If the products is near expiry or expired; or
• If the product is different from the order delivered. Products for return or refund shall be returned in its original condition, quantity and packing as it first delivered to customer together with proof of purchase.
• You contacted our customer service to report on the products within 7 days of receiving the goods.

7) We will inspect the returned product upon return by you. If one or more of the conditions in clause 5 above is fulfilled, you are entitled to choose between an exchange of the product if the product is available in our stock, or for a refund to be made to you through your payment account (credit card/debit card/bank account), within 30 days from the approved return date.

8) Products/Items that are classified under medical devices, disposable items, one time used items are strictly not exchangeable or returnable for hygienic purposes.

9) Good returned for a refund shall be refunded at the price which you had paid at the point of ordering.

10) If a product which was ordered and invoiced is not included in the delivery, we shall either refund you the value of the product or replace the product. 

11) If any product(s) which was not included in your order was delivered to you, we shall collect the product from you.

12) If you have been charged for a product which has not been delivered, we shall refund you the value of the product as originally charged to you. 

13) Promotion/Sale items and purchases made with discount coupons are non-refundable nor exchangeable.

 If you wish to seek further information or assistance, kindly email our e-commerce platform customer service at [email protected]