* Actual Packaging May Vary Due To Product Enhancement

What’s so special about this product?

Cleansing mousse with micro amino acid, cleanse deeply with gentle touch on skin
Formulated with natural ingredients for maintain healthy skin barrier
Contains 5X Ceramides and White Truffle to lock moisture and keep skin soft and smooth
Silky foam, as smooth as silk. Easy to produce in just 1 press, cleanse skin perfectly of dirt and excess oil
Hero Ingredients:

Amino Acid
Effectively cleanse gently while keep skin smooth and hydrate

5X Ceramides
Contains 5 types of Ceramide to repair and calm skin barrier

White Truffle
High end mushroom from Alba which fight free radicals, also rich in fatty acids to protect skin barrier
Important points that must be communicated verbally:
Quick silky foam, cleanse deeply and gently while maintain skin barrier
A smooth as silk, easy to produce rich foam in just 1 press to cleanse dirt also excess oil
With micro amino acid that effectively cleanse pores deeply with gentle touch on skin
Formulated with 5X Ceramide and White Truffle to lock skin moisture after wash face

size 100 ml
Can be used daily (day and night)
SLS free, Paraben free, Alcohol free, Mineral Oil free, Vegan friendly, Cruelty free

WATER,SODIUM COCOYL GLYCINATE,SODIUM TAURINE COCOYL METHYLTAURATE,POTASSIUM OLIVATE,SORBITOL,CERAMIDE NP,CERAMIDE EOP,CERAMIDE AP,CERAMIDE AS,CERAMIDE NS, CENTELLA ASIATICA EXTRACT,SODIUM HYALURONATE,TUBER MAGNATUM EXTRACT,PHOSPHATIDYLCHOLINE,HYDROGENATED LECITHIN,ASCORBYL PALMITATE,TOCOPHEROL, LACTOBACILLUS/SOYMILK FERMENT FILTRATE, SACCHAROMYCES FERMENT LYSATE FILTRATE, BIFIDA FERMENT FILTRATE, BIFIDA FERMENT LYSATE,LYSINE,HISTIDINE,ARGININE,ASPARTIC ACID,THREONINE,SERINE,GLUTAMIC ACID,PROLINE,GLYCINE,ALANINE,VALINE,ISOLEUCINE,LEUCINE,TYROSINE,PHENYLALANINE,C12-13 ALKYL LACTATE,CITRIC ACID,DISODIUM EDTA,MALTOOLIGOSYL GLUCOSIDE,HYDROGENATED STARCH HYDROLYSATE,SODIUM PCA,GLYCERIN, BUTYLENE GLYCOL

 CANCELLATION

1) BIG Pharmacy reserves the rights to cancel any orders if the product is not available for any reasons. We will notify you if that is the case and return any payment that you have made. Refund will be credited into your credit card or bank account depending on the period of time your financial institution required to arrange for the refund.

2) You are not allowed to cancel the order once an order confirmation email is issued and/or the parcel has been collected by courier rider. 

RETURN / REFUND

3) You shall examine the goods immediately upon receiving for any deficiencies and/or damages. Claims (if any) must be lodged via our customer service email at [email protected] within 7 days upon receiving, otherwise we reserve the rights to reject the claim. 

4) Upon confirmation of the Return/Refund item, customer is required to send back the product using the consigment note provided by our customer service.

5) You shall be responsible for the risks and condition of the product to be returned until it is received by us. We shall hold no liability for any loss or damage to the product prior to the product received by us. You are advised to pack the product safely to prevent any loss or damage to the product or its box or its original packaging.

6) Exchange of the product or refund for the product can be arranged for the following reasons:

• If the products delivered is in damaged or defective condition: or
• If the products is near expiry or expired; or
• If the product is different from the order delivered. Products for return or refund shall be returned in its original condition, quantity and packing as it first delivered to customer together with proof of purchase.
• You contacted our customer service to report on the products within 7 days of receiving the goods.

7) We will inspect the returned product upon return by you. If one or more of the conditions in clause 5 above is fulfilled, you are entitled to choose between an exchange of the product if the product is available in our stock, or for a refund to be made to you through your payment account (credit card/debit card/bank account), within 30 days from the approved return date.

8) Products/Items that are classified under medical devices, disposable items, one time used items are strictly not exchangeable or returnable for hygienic purposes.

9) Good returned for a refund shall be refunded at the price which you had paid at the point of ordering.

10) If a product which was ordered and invoiced is not included in the delivery, we shall either refund you the value of the product or replace the product. 

11) If any product(s) which was not included in your order was delivered to you, we shall collect the product from you.

12) If you have been charged for a product which has not been delivered, we shall refund you the value of the product as originally charged to you. 

13) Promotion/Sale items and purchases made with discount coupons are non-refundable nor exchangeable.

 If you wish to seek further information or assistance, kindly email our e-commerce platform customer service at [email protected]